Digital Media Research | Social Media Analysis

We are not a social media monitoring tool or service – we go far beyond and far deeper than any run-of-the-mill monitoring tool or software can or does go. We are an intelligence analytics software and online research firm. Our research is used by corporations, government and international organizations for market intelligence, corporate social responsibility, public policy (foreign and domestic) and key areas where mission-critical intelligence is needed to enable more confident decision making. Our mission, which we do very well, is to extract “intelligence” from the vast amounts of information available today. Our unique ability to integrate multiple data streams (social media, news media, internal data and the Web as a whole) and extract the insights needed is what sets us apart from the usual crowd of “information miners.”

Research & Analysis Services

Our research is used by governments, corporations and non-profits for a number of critical applications. To help form marketing campaigns, manage online reputation and respond to social media crises to international relations, monitoring aid delivery and post-conflict analysis of citizen issues and sentiment.

Core Research Practice Areas

• Public Policy Research: Understanding citizen views and opinions on domestic and foreign policy issues
• Tourism Social Media Market Research: Providing key insights for tourism authorities and operators
• Corporate Social Responsibility Analysis: Helping multi-national corporations through research in domestic and foreign markets
• Extractive Resources: Helping companies in the extractive resources sector develop better stakeholder relations & governance through market insights