Jan 20, 2010
giles

Will There Be Too Many Media Channels?

What’s “new media” now? We’ve hit the “500 channel universe” on the telly, the Web has become truly “interactive”, smart phones are ramping up for mobile use. We’re texting, tweeting, calling, voice mailing, videoing, gaming in vast virtual realities; creating and sharing content like never before in the history of mankind.

And now on the bleeding edge is “Augmented Reality” (AR) technologies. Think of it as your personal digital butler (see a video of Yelp’s Monocle in use here) using your smart phone to find out information about the real-world objects around you. Add in the ability to instantly add your 2 cents on a restaurant you just ate at or a coffee buying experience – well, you get the idea. We’ve added a whole new media channel. And as McLuhan said, the medium is shaped by how we use it. Will people use it and shape it? It’s simple enough to use. We’re already commenting on things. Then there’s Microsoft’s Natal project for the xbox.

My one area of concern over AR technologies is that studies have already shown people are reticent to use geo-location in their smart phones (less than .23% of mobile users in UK & USA). Using AR technologies requires some loss of privacy; are consumers willing to give more up?

More than anything, I just wonder, how many channels can we as citizens deal with and how many channels can marketers, PR pro’s etc., manage effectively? A lot of our research helps guide companies more effectively, but going from budgeting for 20 channels to 180 and then measuring effectiveness? When many metrics are still being debated and are yet to be defined?

What do you think? When is enough enough? At what point do we see channel decay in media formats? Or will we change?

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